Shipping Rates

Shipping Rates & Services

Olivia Joffrey offers free shipping on all U.S. orders over $150*

Contiguous U.S.

Service

Cost

Delivery Time


Ground Shipping


$9.95

 

3-5 business days


Express Shipping


$19.95


2 business days


Overnight Service


$34.95


1 business day

 

Alaska & Hawaii

Service

Cost

Delivery Time


Standard Air Shipping


$19.95

 

2-3 business days

 

*Free ground shipping for a limited time only on all orders over $150 shipping to shipping destinations within the contiguous U.S. 

Orders placed before 12:00 PM CST Monday through Friday will be processed and shipped out the same business day. Orders placed after 12:00 PM PST may take up to 48 hours for processing.

All orders placed on the weekend will be received for processing the following business day (excluding holidays). Upon completion of order processing, the shipping information including tracking will be sent to you via email. Saturday delivery is available for all FedEx Ground orders. Please note, delivery times noted above are estimates and do not include weekends or holidays.

 

Order Tracking

All orders will receive a shipment notification to the email address supplied at the time of your order.  You may use this tracking number to locate your package by visiting UPS.com.  For international orders you may track your package at USPS.com

 

International Shipping

We ship internationally. Simply choose the country you wish to ship to in the shipping country dropdown in your shopping cart. Customs, taxes, duties, and collection fees may still apply. All duties and/or taxes are the responsibility of the customer and are not collected by Olivia Joffrey, nor are they included in the order total. Any applicable fees will be due upon delivery

 

 

Service

Cost

Delivery Time


USPS Standard International Shipping


$39.95

 

10-15 business days

 

 

Refusals: If you refuse a shipment from Olivia Joffrey, you are responsible for the original shipment charges, any import fees that are incurred on the package, and the cost of returning the package. This amount will be deducted from your merchandise refund.

 

For consumer protection, all orders are subject for review. On occasion this may cause a slight delay in processing your order. Your patience is greatly appreciated and we thank you for shopping at OliviaJoffrey.com.


Taxes and Duties

1. All international orders may be subject to taxes and duties.

2. We ship your package DDU, "duties and taxes unpaid", and we do not collect nor do we calculate the VAT, duties and/or taxes during checkout.

3. Any fees that are due will be collected upon delivery of the order.

4. All applicable customs, taxes, import duties and collection fees are the responsibility of the customer (even if you refuse any shipments upon delivery). 5. Customs authorities require that we state the value of your order directly on your package(s).

6. Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.

7. Taxes and fees are based on many factors, including location, material, item value, etc.

8. The amount of taxes due is determined solely by your government.

9. Some countries may require additional fees paid Collect on Delivery (COD). 10.If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

11.These fees are paid to the local carrier and are not collected by Olivia Joffrey